Privacy Policy — Mathrix

1. Information We Collect

When you use Mathrix, we may collect the following information:

Account information: Name, email address, phone number, and grade level provided during registration.
Usage data: Pages visited, features used, and time spent on the platform.
Class participation: Attendance records and progress data from live Zoom sessions.
Communication data: Messages sent via WhatsApp inquiry or email.

2. How We Use Your Information

To provide and improve our educational services.
To communicate class schedules, announcements, and updates.
To track student progress and provide personalized learning support.
To process payments and manage enrollments.
To respond to inquiries and support requests.

3. Information Sharing

We do not sell your personal information. We may share data with:

Zoom: Live class sessions are conducted via Zoom. Zoom's own privacy policy applies during sessions.
Payment processors: To process course fee payments securely.
Hosting providers: Our platform infrastructure providers (Hostinger, Vercel) process data as needed to deliver services.

4. Data Storage & Security

Your data is stored on secure servers with encryption in transit and at rest.
We use WordPress with security plugins (Wordfence) to protect against unauthorized access.
Class recordings are stored securely and accessible only to enrolled students.

5. Cookies

We use essential cookies to maintain your session and preferences (theme, language). We do not use third-party tracking or advertising cookies.

6. Children's Privacy

Mathrix serves students in Grades 6–11, many of whom are under 18. We collect only the minimum information necessary for educational services. Parents or guardians may request access to, correction of, or deletion of their child's data at any time.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your account and associated data.
Withdraw consent for data processing at any time.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

9. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted here with an updated date. We encourage you to review this policy regularly.

10. Contact

For privacy-related questions or data requests, contact us at hello@mathrix.lk or via WhatsApp at +94 76 837 5153.